(Updated 2025) Efficient claims processing is crucial for insurance companies to provide excellent customer service and maintain a competitive edge. To achieve this, benchmarking key performance indicators (KPIs) is essential as they serve as valuable metrics to measure effectiveness. As organizations become increasingly data-driven, they are turning to KPIs to keep track of how individuals,Read more
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While Terra is a comprehensive Risk Management Information Systems, it does provide different strengths for different jobs. In this case Brokers and Adjusters can take different things out of Terra. Depending on which part of the process your are assigned or your job, Terra will provide you with the tools you need. In thisRead more
The insurtech arena evolves rapidly alongside advancing technology. As we approach 2024, it becomes crucial to scrutinize the trends that are molding the future of insurtech. This article delves into the significant trends within the industry and provides key insights that will characterize the insurtech landscape. Some of the Changes that are coming to InsurTechRead more
What do we mean when we speak about “Digital Claims Management”? Insurance Claims Management is not a new practice. The first insurance policy was passed more than 100 years ago. What changes over time is the process of managing insurance. Particularly insurance claims need to be manage mindfully, knowing that whatever the claimant is claiming,Read more
Two key figures often find themselves obscured by misconceptions – brokers and adjusters. The difference between brokers and adjusters are not obvious. While both are indispensable to the claims resolution process, confusion persists regarding their roles and responsibilities. In this article, we aim to demystify the definitions, debunk common myths, and shed light on the distinctiveRead more
The Texas PRIMA Annual Conference & Expo is here, which with a stellar opportunity to enrich your knowledge about risk management and grow your professional network. Texas PRIMA is a state chapter of the National Public Risk Management Association with a clear mission: to advance risk management in governmental agencies, political subdivisions, school districts, andRead more
The protection of sensitive data is paramount. Claims management has become a prime target for cyber threats. In this blog post, we’ll explore the critical importance of cybersecurity in claims management and share strategies on how to effectively protect sensitive data. The Growing Threat to Sensitive Data As insurance companies and claims management organizationsRead more
Claims processing is the beating heart of the industry. It’s where promises are fulfilled, trust is built, and the bottom line is protected. However, the path to successful claims processing is often laden with challenges. Insurance brokers and carriers know this all too well. But here’s the game-changer: state-of-the-art claims management software, expertly designed toRead more
The insurance claims industry, like many others, is undergoing a profound transformation, driven by technological advancements, changing customer expectations, and evolving business landscapes. To stay at the forefront of this transformation, Terra is excited to announce its participation in the upcoming Connected Claims USA 2023 event, which will take place at the Austin Convention CenterRead more
When thinking about the most common causes for high insurance claims costs, one must first assess the nature of the processes involved. When these processes are manual, there’s an inherent upfront expense: the cost of administration. There are many known time wasters that are especially detrimental in the insurance industry since they have a greatRead more
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