When it comes to Workers’ Compensation management, the transition to a new system can be daunting. At Terra, we understand this, which is why we offer a risk-free implementation guarantee that sets us apart from the rest. Here’s how our approach ensures a seamless, worry-free transition for your organization.
Terra’s Risk-Free Implementation for New Clients
For new clients, Terra’s risk-free implementation means peace of mind because there are:
- No Upfront Payments: Clients pay nothing until the system goes live and they confirm their satisfaction.
- No Upfront Setup Fees: Unlike other systems, we don’t charge setup fees during implementation.
- Deferred Licensing Fees: Clients only start paying licensing fees after going live.
Benefits of Transitioning to Terra
Clients benefit significantly when choosing Terra, because we don’t them until the system is up and running. Unlike other systems that will charge you nonetheless, Terra has:
- Single System Costs: Avoid the financial strain of paying for two systems at once.
- Reduced Financial Risk: Only pay if satisfied with the system.
- Better Budget Management: Helps with budgeting and cash flow during the transition.
Process and Terms for Penalty-Free Cancellation
The penalty-free cancellation policy operates under the following rules:
- Easy Cancellation: If clients are unhappy after going live, they can cancel without owing any money.
- Simple Notification: Clients can notify us via email or call.
- No Financial Obligation: No licensing or setup fees are due if the system is not accepted.
Conditions and Requirements for Risk-Free Implementation
You don’t have to meet any conditions or requirements for the Risk Free Implementation to apply.
- No Strings Attached: Clients can cancel at any point if they decide the system is not for them.
- Total Flexibility: Walk away without any financial obligation.
Support Provided During Implementation
Terra offers comprehensive support during and after implementation:
- Unlimited Support: Phone and ticket-based support is available.
- In-App Assistance: Guide users through complex applications and processes with in-app Flows, Task Lists, Smart Tips, Pop-Ups, and more.
- Comprehensive Tech Support: Included and always available.
Duration and Terms of the Risk-Free Period
The risk-free period lasts until the system goes live. After acceptance, clients owe setup fees and the first quarter’s licensing fees. If not accepted, the system is turned off, and no fees are owed.
Customization of the Implementation Process
Customization options include:
- Training Delivery: Flexible training schedules and delivery methods.
- Setup Schedule: Adaptable setup schedules.
- Data Import and Training: Customizable data import and training preferences.
Feedback from Clients on the Risk-Free Implementation
Feedback from clients has been overwhelmingly positive. Clients appreciate the significant relief from not having to pay for two systems at once and the reduced financial risk and stress.
Impact on Long-Term Client Relationships and Trust
The penalty-free cancellation policy ensures that clients are not bound by long-term contracts, fostering trust and strong relationships:
- No Long-Term Contracts: Clients are not locked into long-term commitments.
- Voluntary Retention: Clients stay because they are satisfied, not because they are required to.
- Positive Relationships: Encourages enthusiastic advocacy for our product
Ready to Get Started?
Embrace a stress-free transition to efficient Workers’ Comp management with Terra. Our risk-free implementation is designed with your needs in mind, ensuring a seamless experience from start to finish.
Schedule a demo today to learn more about how Terra can transform your operations and help you navigate the complexities of Workers’ Comp with confidence.
