In the complex world of Workers’ Comp, data security isn’t just a priority—it’s a necessity. With sensitive patient and financial information at stake, the need for robust protection has never been greater. That’s where Terra comes in. We’re not just another platform; we’re your stronghold of security, ensuring that your data remains safeguarded at every turn. Here’s how we do it:
Data Encryption: A Fortress Around Your Information
Your data is precious, and we treat it as such. Terra uses state-of-the-art encryption to ensure that your information remains secure, whether it’s in transit or at rest.
- In Transit: As your data travels between your devices and our platform, it’s protected by TLS 1.2 and 2.0 encryption. Think of it as wrapping your data in a protective shield that keeps it safe from prying eyes.
- At Rest: Once your data reaches us, it’s stored with the highest security settings using Azure’s native encryption. It’s like locking your data in a secure vault, where only authorized individuals can access it.
Controlling Access: Who Gets In, Who Stays Out
Security isn’t just about protecting data—it’s about controlling who can access it. Terra offers advanced access control measures that ensure only the right people can see your information.
- Role-Based Authentication: By using role-based authentication and authorization, we make sure that only those with the appropriate permissions can access specific data. It’s like assigning keys based on job roles, ensuring that everyone has access to what they need—and nothing more.
- Customizable Access Controls: Need something more tailored? Terra’s access controls can be customized to fit your specific needs, giving you granular control over who sees what. It’s security on your terms.
Compliance Certifications: Proof of Security
At Terra, we don’t just talk about security—we prove it. Our compliance certifications are your assurance that we take data protection seriously.
- SOC 2 Certification: We hold the SOC 2 certification, a clear demonstration of our commitment to data security and privacy. It’s like a badge of honor, showing you that your data is in safe hands.
Ongoing Security Vigilance: We Never Rest
Security isn’t a one-time job; it’s an ongoing commitment. Terra stays ahead of potential threats with regular audits, tests, and third-party evaluations.
- Regular Audits and Tests: We conduct weekly vulnerability tests and quarterly access audits, constantly scanning for weaknesses and threats. It’s our way of ensuring that we’re always a step ahead of potential issues.
- Third-Party Penetration Tests: Independent experts regularly test our system for vulnerabilities. This ensures that we’re not just meeting industry standards—we’re exceeding them.
Responding to Threats: Our Security Plan
Even with the best precautions, incidents can happen. That’s why Terra has a robust plan in place to respond quickly and effectively to any security threats.
- Swift Action: If a security incident occurs, we notify affected users within 5 business days of detection. We move quickly to contain and address any issues, minimizing potential impact.
- Proactive Mitigation: Our well-defined mitigation plan ensures that security breaches are addressed promptly, with solutions implemented as soon as they’re identified.
Employee Training: Security Starts with Us
Security isn’t just about technology—it’s about people. At Terra, we believe that our team is your first line of defense.
- Continuous Learning: Our employees undergo regular security awareness training, ensuring they’re equipped with the latest best practices to protect your data. Security isn’t just a part of our job—it’s ingrained in our culture.
Data Retention and Disposal: A Responsible Approach
Handling your data responsibly is a core principle at Terra. We adhere to all applicable laws and regulations regarding data retention and disposal.
- Compliance Focus: Your data is handled responsibly, in full compliance with industry standards. When it’s time to dispose of data, we ensure it’s done securely and in accordance with the law.
Third-Party Vendor Management: Protecting Your Data, Protecting Our Reputation
Your data’s security doesn’t stop with us—it extends to our third-party vendors. Terra’s rigorous vendor management process ensures that our partners meet the same high standards we do.
- Rigorous Onboarding: Every new third-party vendor undergoes a thorough onboarding process to ensure they meet our stringent security requirements.
- Annual Reviews: We conduct annual reviews of our third-party vendors, evaluating their ongoing commitment to data security and compliance. It’s our way of ensuring that your data remains protected, no matter where it goes.
Security Incident Reporting: Transparency and Accountability
In the rare event of a security incident, transparency and accountability are paramount. Terra’s clear and defined process ensures that you’re informed and that incidents are handled with the utmost care.
- Clear Process: We have a well-defined process for reporting and investigating security incidents, ensuring that nothing falls through the cracks.
- Open Communication: Security incidents are reported to affected users within 5 business days of detection, fostering trust and maintaining open lines of communication.
Terra is more than just a claims management platform; it’s your fortress of security in the complex world of Workers’ Comp. With robust encryption, granular access controls, and rigorous compliance measures, Terra safeguards your sensitive data at every level.
By choosing Terra, you’re not just selecting a software solution – you’re investing in a partner committed to protecting your information and ensuring your compliance with industry regulations. Experience the peace of mind that comes with knowing your data is in safe hands.
Schedule a demo today and discover how Terra’s unwavering commitment to security can empower your Workers’ Comp journey.
