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Home Search results for "Customer Satisfaction"
Customer Success Review

Customer Success: The Key to Business Success

By Terra | Blog Posts | 1 comment | 18 October, 2022 |

Customer Success: The Key to Business Success “It is more expensive to generate a new customer than to keep an existing customer” is common knowledge in business. The principle of retaining customers is the main driving force behind Customer Success: give customers a good experience and you’ll keep their business or generate positive referrals.  Read more

Customer Satisfaction is a major factor in today's insurance industry

Customer Satisfaction in Claim Management

By Terra | Blog Posts | 3 comments | 23 June, 2021 |

A concept that has been gaining traction in the last 3 years is Customer Satisfaction when talking about websites, software and procedures across the board that involve a client performing an action in a platform. Customers want a product that is easy to use. If a product or product integration is not streamlined enough, customers will not be satisfied with theRead more

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  • Solutions
    • Claims Management
    • Policy Administration
    • Claims Benchmark
    • Connect Marketplace
    • Compliance Management
  • Who We Serve
    • Third-Party Administrators
    • Carriers
    • SIFs and SIGs
    • Captives
    • Managing General Agents
    • Medical Services Providers
  • Blog
  • Request A Demo
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