The Cost of Chasing Paper Manual claims management is a relic one that’s costing insurers time, money, and market share. Swivel-chair processes, redundant handoffs, and siloed document workflows aren’t just annoying they’re expensive. In an age of intelligent automation, continuing to “chase paper” is a strategic liability. Here’s the good news: Modern claims automation toolsRead more
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“Every hour your policy data sits in a different system is an hour an injured worker waits for care.” October marks the budget-finalization season across the insurance industry. And in workers’ comp where speed, compliance, and coordination are everything fragmented systems are becoming a serious liability. This article explores how integrating policy administration software withRead more
January Audits Are Closer Than You Think If you’re a compliance, risk, or operations leader, Q4 isn’t the calm before the storm it is the storm. With 2026 looming, many insurance organizations are entering a high-stakes sprint toward E-FROI/SROI filings, state billing audits, and CMS compliance reviews. Yet most are still relying on: Outdated spreadsheetsRead more
The October Crunch: Why Roadmapping Now Saves Q1 Panic October is more than budgeting season — it’s the final window for tech leadership to define transformation before Q1. Insurers that use this time wisely can preempt bottlenecks by aligning IT and operations on a clear modernization roadmap. Planning now enables you to integrate cloud-native solutionsRead more
“If your policy data still lives on one system while your adjusters struggle on another, you’re paying a hidden ‘silo tax’ every single day.” As insurers lock in their 2025 tech budgets, many still accept operational inefficiencies as the status quo. Disconnected systems translate to redundant tasks, frustrated staff, and avoidable errors. Here’s the caseRead more
The Legacy Lag: Why Carriers Can’t Keep Spinning Plates “If your tech still runs on spreadsheets, you’re leaking margin.” It’s 2025, and 80% of P&C insurers still process claims and policies in disconnected, legacy systems. Many rely on outdated spreadsheets or siloed tools. That tech debt has consequences: Double data entry inflates overhead Slower settlementsRead more
The Hidden Cost of Silos in Insurance Claims Management More than 80% of workers’ compensation carriers still rely on separate systems for policy and claims operations. These silos create avoidable inefficiencies: up to 25% duplicate data entry, +15 days added to average claim cycle times, and an overworked adjuster experience marked by “swivel-chair” workflows. BeyondRead more
